Product Disclaimer

Last updated: April 2026

What our products are

Our products are editable template documents and plain-English guides designed to help adults in England & Wales record their wishes. They are drafted in accordance with the formality requirements of the Wills Act 1837 and (for LPAs) the Mental Capacity Act 2005 as implemented by the Office of the Public Guardian.

What our products are not

• Not legal advice. We cannot advise you on your specific circumstances.
• Not a probate service. Applying for a Grant of Probate is a reserved legal activity under s12 Legal Services Act 2007. We can tell you how the process works; we cannot apply for one on your behalf.
• Not a prepaid funeral plan. Our Funeral Wishes Planner records your wishes only. Prepaid funeral plans are regulated by the FCA. Use an FCA-authorised provider.
• Not financial, tax or investment advice. We cite factual positions (e.g. the 2026/27 nil-rate band) but do not advise.

When you should speak to a solicitor

Our kits are designed for straightforward estates. You should see a solicitor, not use our kit, if:

• Your estate is over £1 million, or close to it
• You own a business or have significant business assets
• You own property abroad or are not domiciled in England or Wales
• You want to create a trust to reduce inheritance tax
• You are in a blended family and anticipate a dispute
• You want to disinherit a spouse, civil partner, child or dependant
• You have any doubt about your own mental capacity

You are responsible for signing correctly

Under s9 of the Wills Act 1837, a Will in England & Wales is only valid if:

• It is in writing and signed by you (the testator)
• You intended your signature to give effect to the Will
• You sign (or acknowledge your signature) in the presence of two or more witnesses, present at the same time
• Each witness signs the Will (or acknowledges their signature) in your presence

Witnesses must be adults (18+), not beneficiaries, and not the spouse or civil partner of a beneficiary. Our guide covers this in full. If you do not follow the signing steps, your Will may not be valid.

Liability

See clause 10 of our Terms of Use. In short: we cap liability at the amount you paid for your order and exclude indirect or consequential losses, except for liabilities we cannot lawfully exclude.